Privacy Policy

At SWISSBRAND EYEWEAR, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • When you purchase products or request lens custom-fittings, we collect details necessary to process your request, such as your billing and delivery addresses, phone number, and optical prescriptions.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website and services.
  • Understand and analyze how you use our website.
  • Process your transactions and manage orders via WhatsApp and shipping.
  • Communicate with you for customer support, service updates, and lens configurations.
  • Detect and prevent fraud or technical errors.

4. Log Files & Analytics

SWISSBRAND EYEWEAR follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

5. Cookies

Like any other website, SWISSBRAND EYEWEAR uses "cookies". These cookies are used to store information including visitors' preferences, shopping cart state (local storage), and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Third-Party Links & Integrations

Our site integrates with WhatsApp to facilitate secure ordering. We do not control and are not responsible for the privacy practices of third-party platforms. We encourage you to review their respective privacy policies.

7. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at 8369013101 or visit us at 505, USA.